Texas Organizing Project organizes Black and Latino communities in Dallas, Harris and Bexar counties with the goal of transforming Texas into a state where working people of color have the power and representation they deserve. While Texas is the fastest growing State we are alarmed by the growing poverty rate, lack of access to quality health care and education, racist immigration laws and policies, a culture of mass incarceration, and elected officials who are out of step with our community’s values. We are proud to say that TOP has a proven track record of running winning issue and electoral campaigns that address these challenges. We know that to win a reflective democracy in Texas we must build power through community organizing, partnering with progressive organizations and labor unions, and expanding civic engagement.
TOP’s 2018 electoral field program will outreach to nearly half a million voters in Texas’s biggest three Counties; Harris, Dallas, and Bexar. The populations of these targeted Counties’ are comparable to the populations of Colorado, Nevada, and New Mexico respectively.
TOP is a dynamic, important, and growing membership based organization. Our members conduct issue advocacy, lobbying efforts and electoral organizing on behalf of working families in Texas. We organize in Harris, Dallas, and Bexar Counties. We are an energetic and tight knit team that works hard and is supportive of each other. We are a financially viable and family friendly organization. We are looking for people who want to take their work to the next level.
Job Description:
TOP is seeking GOTV Phone Bank Managers that are highly motivated, creative, and committed to social, racial, and economic justice to work the 2018 November Election. The main responsibilities of a Phone Bank Managers is to lead a team of phone bankers that are contacting voters. Phone Bank Managers are responsible to train, support, and motivate their team to have high quality voter conversations that helps voters connect issues to the election at hand and motivates them to cast a ballot. Applicants for Phone Bank Manager should have some civic engagement, activism, or community organizing experience.
Key areas of responsibility include:
- Training and managing a team of 20-30 phone bankers
- Creating a shared team responsibility to hit and exceed program expectations
- Running daily team trainings and troubleshoot problems/challenges
- Evaluating team member raps, providing analysis on effectiveness, and sharing solutions to improve
- Oversee nightly team checkouts; identifying individual and team improvement needs,and acknowledging high quality work
- Assist in team assignments and list management
- Pulling and reporting daily metrics and analysis daily to supervisor
- Assist in technical troubleshooting
Qualities and Abilities Required
- Excellent communication skills
- Skilled at engaging community members in conversation
- Work well in a team and be flexible and adaptive to changing conditions
- Personable, bold, and confidant
- Completely and accurately record data: manually and electronically
- Takes initiative and has a strong work ethic
- Motivation to consistently exceed expectations
- High level of organization with an ability to manage multiple tasks
- Experience and ability to work cooperatively and effectively with diverse populations, including but not limited to differences in socioeconomic background, culture, religion, sexual orientation, disability, gender expression.
- Experience in customer service, sales, or related role is a plus
- Management experience a plus
- Basic knowledge of VAN a plus
- Willingness to work nights and weekends as needed. Daily work will be required starting the week before early vote through Election Day
- Bilingual in spoken and written English and Spanish a plus
Salaries are competitive and will be commensurate with experience. TOP offers paid sick leave to all team members. Positions are based in our Dallas or Bexar county offices. Applicants should email cover letter, resume, and at least 3 professional references to Kimberly Olsen at kolsen@organizetexas.org.